Accurate Record Keeping In Care
This course provides an awareness of the principles of good communication and record keeping within a care environment so to ensure effective communication skills and good practice when recording information. The CQC look to this as a key indicator of a good practice and is unfortunately often overlooked by many care homes.
The Trainer will come to your location.
Course Content:
The following topics are covered on this course:
- • Definition of communication
- • Communication methods
- • Models of communication
- • Communication techniques
- • Managing communication
- • Legislation and good practise
- • Key principles of record keeping
- • Care records
- • Errors and prevention
This communication & record keeping awareness training course is presented by means of tutorials, practical exercises and group discussions.
Course Assessment:
The course is delivered in 3 hours and candidates must demonstrate a willingness to learn through interaction and group activities.