In-House Training


Accurate Record Keeping In Care


record keeping training
This course provides an awareness of the principles of good communication and record keeping within a care environment so to ensure effective communication skills and good practice when recording information. The CQC look to this as a key indicator of a good practice and is unfortunately often overlooked by many care homes.

The Trainer will come to your location.

Course Content:

The following topics are covered on this course:

  • • Definition of communication
  • • Communication methods
  • • Models of communication
  • • Communication techniques
  • • Managing communication
  • • Legislation and good practise
  • • Key principles of record keeping
  • • Care records
  • • Errors and prevention

This communication & record keeping awareness training course is presented by means of tutorials, practical exercises and group discussions.

Course Assessment:

The course is delivered in 3 hours and candidates must demonstrate a willingness to learn through interaction and group activities.


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